Renter Claims Rat Invasion

A Southeast Austin woman said rats are crawling all over her apartment, and management is not doing enough to get rid of them. Lena Parrott moved into the Mission Hills Apartments in September. She said she saw her first rat a month later. Parrott said the rats have torn her furniture and raided her food and garbage. More…

If you have an issue that threatens your health or safety, give management a written request for repairs. Be sure to keep a copy of the letter and send it by certified mail (e-mail is not proper notice under the Texas Property Code). ATC offers a Self-Help Repair Packet to help renters enforce their rights.